Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

Effective Date: January 15, 2025 | Last Updated: January 10, 2025

Information We Collect

At syvarenolithu, we collect information that helps us provide better financial management and communication services. This includes personal details you provide when creating an account, such as your name, email address, and contact information.

Types of Information Collected:

  • Personal identification information (name, email, phone number)
  • Financial communication preferences and settings
  • Usage data and interaction patterns within our platform
  • Device information and browser details for technical support
  • Location data when necessary for service delivery

We also collect information automatically through cookies and similar technologies. This helps us understand how you interact with our platform and improve your overall experience.

How We Use Your Information

Your information helps us deliver personalized financial communication services and maintain platform security. We use data to process transactions, send important updates, and provide customer support when you need it.

Service Delivery

We process your information to provide core financial management features, send notifications about your account activity, and ensure smooth platform operation.

Communication

Your contact details enable us to send important service updates, security alerts, and respond to your support requests in a timely manner.

We never use your financial information for marketing purposes without explicit consent. All data processing follows strict security protocols aligned with Canadian privacy legislation.

Data Sharing and Third Parties

syvarenolithu takes a careful approach to data sharing. We only work with trusted partners who help us deliver essential services, and we never sell your personal information to advertisers or marketing companies.

We may share limited information with financial institutions, payment processors, and security providers who help us operate our platform safely and efficiently.

When sharing data with third parties, we require them to maintain the same privacy standards we uphold. This includes secure data handling, limited access protocols, and regular security audits.

In certain situations, we may need to disclose information to comply with legal requirements, court orders, or to protect the safety of our users and platform integrity.

Your Privacy Rights Under Canadian Law

As a Canadian-based platform, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. You have specific rights regarding your personal information that we fully respect and support.

Your Rights Include:

  • Access to your personal information and how it's being used
  • Correction of inaccurate or incomplete personal data
  • Request for deletion of your personal information (with certain exceptions)
  • Withdrawal of consent for certain data processing activities
  • Filing complaints with privacy commissioners if concerns arise

To exercise any of these rights, contact our privacy team using the information provided at the bottom of this policy. We respond to most requests within 30 days and provide clear explanations of any actions taken.

Data Security and Protection

Protecting your financial information is our top priority. We implement multiple layers of security including encryption, secure servers, and regular security assessments to safeguard your data from unauthorized access.

Our technical team monitors systems continuously for potential threats and maintains up-to-date security protocols. All data transmissions use industry-standard SSL encryption, and we store information in secure, geographically distributed data centers.

We conduct annual security audits and employee training to ensure everyone handling your data understands their privacy responsibilities.

While we take extensive precautions, no online system is completely immune to security risks. We promptly notify users of any significant security incidents that might affect their personal information.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

Account information remains active while you use our platform. When you close your account, we begin a deletion process that removes most personal data within 90 days, though some information may be retained longer for legal compliance.

Financial transaction records are kept for seven years as required by Canadian financial regulations. Communication logs and support tickets are typically deleted after three years unless ongoing issues require longer retention.

International Data Transfers

While syvarenolithu operates primarily within Canada, some of our service providers may process data in other countries. When this occurs, we ensure adequate protection through contractual safeguards and by working only with providers in jurisdictions with strong privacy laws.

Any international transfers comply with Canadian privacy law requirements, including obtaining necessary consents and implementing appropriate technical and organizational measures to protect your information.

Changes to This Privacy Policy

We review and update this privacy policy annually, or when significant changes occur in our data practices. When updates are made, we notify users through email and prominently display changes on our platform.

Major changes that affect how we collect or use personal information will include a 30-day notice period before taking effect. This gives you time to review changes and make informed decisions about your account.

Continued use of our platform after policy updates indicates acceptance of the revised terms. If you disagree with changes, you can close your account or contact us to discuss specific concerns.

Privacy Questions and Concerns

Privacy Officer
syvarenolithu Financial Services
4604 50 St, Evansburg, AB T0E 0T0, Canada

Phone: +1 780 482 1611
Email: privacy@syvarenolithu.com

For urgent privacy matters, call during business hours (9 AM - 5 PM MST, Monday through Friday). Non-urgent requests can be submitted via email and will receive a response within 48 hours.